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WhatsApp has become one of the mostly used channels of communication. For that matter, the WhatsApp information may contain important messages and media. The information may however get lost and we may need a backup extractor to extract the information from the backup. In case that happens, here are top five WhatsApp backup extractors you can use.

In many instances, users try to back up their iPod touch, iPhone, or iPad, but they experience an error. It leads to the question, why is my backup button greyed out? Below we will check the. .Backup (.) (Greyed Out) - CAL Data Restore - Echo-FP UPGRADE (Off) - Chip TEST (Failure) - RCTRDYNON7k (OFF) - RCTRMOVON7k (OFF) - CSB (OFF).

Top 4 WhatsApp Backup Extractors Software We've Found

1 iMyFone D-Back

iMyFone D-Back is one of the best software that helps extract varioues data from your iPhone backup files. Apart from recovering the WhatsApp data, it helps extract more than 22 files types which means that it can extract almost any file type.

Pros:

It supports various data type, such as contacts, photos, text messages, WhatsApp messages, Viber messages, Kik messages, notes, voice memos and more.
It has a preview option that lets extract data selectively.
It supports data extraction from iTunes and iCloud backup or from iOS device directly.
It has a simple and exceptionally responsive user interface.
It displays the name of each person in a group chat.

Cons:

It takes some time to scan for WhatsApp data.

How to use iMyFone D-Back to extract WhatsApp from iTunes or iCloud backup

Extract WhatsApp Messages from iTunes Backup

Step 1: To extract WhatsApp messages from iTunes, choose 'Recover from iTunes Backup', then click 'Start' from this tab.

Step 2: You will be able to see all the iTunes backup the program finds on your computer. Choose the one that you want to export WhatsApp chats from and click 'Next'.

Select the WhatsApp as the file you need to extract and click 'Scan'. Wait for a moment as it scans.

Step 3: The found WhatsApp data will be shown on the interface. Choose the exact files that you need and click 'Recover'.

Select a path and the data will be saved on the selected location.

Extract WhatsApp Messages from iCloud Backup

Step 1: Select 'Recover from iCloud Backup'and at the 'Recover from iCloud Backup' tab, click 'start'.

Step 2: Enter your iCloud account details. The program will find the files from the backup, select the iCloud backup to recover files from and click 'Next' on the lower right corner.

Step 2: Select WhatsApp as the file type that you want to extract from iCloud backup and click 'Scan'.

Step 2: The WhatsApp files will be displayed on an interface. Preview and choose the ones you need to extract. Then click 'Recover'. Choose a place to store your data and wait as the program extracts your data.

2 Tipard iOS Data Recovery

Tipard is a great iOS data extractor and it helps extract WhatsApp data from the backup. It works in all versions of window and all versions of Mac OS X. It extracts 19 different types of files including videos, WhatsApp chats and much more.

Pros:

Supports more than 18 file types.
It can extract data from iTunes and iCloud.

Cons:

The price is very high and most features of the trial version are disabled.
It takes too long to scan and extract files.

3 iMobie PhoneRescue

iMobie Phone Rescue lets you recover lost data through software upgrade, data corruption, factory resetting and any other form of data loss. The tool can recover any WhatsApp file that you have lost and it offers the same function to other 20 types of files.

Pros:

It is lightweight and does not take much space.
Supports 20 file types.
Has three simple data recovery or extraction modes.

Cons:

It is extremely slow in extracting data.
Misses out some lost files during the data recovery.

4 Aiseesoft FoneLab

Aiseesoft FoneLab is a data extractor software that runs on iOS devices and is compatible with Mac and Windows. It is also compatible with Android devices such as Samsung, LG, Huawei, HTC, Sharp and Sony among others. The tool has a data recovery mode known as Phone Rescue. The mode helps retrieve deleted or lost WhatsApp files with ease. It can recover other 18 file types.

Pros:

Supports more than 18 file types.
It can recover data from iTunes and iCloud.

Cons:

The price is very high and most features of the trial version are disabled.
It takes too long to scan and extract files.

Dec 21, 2020 • Filed to: Take Data Backup • Proven solutions

Q: How to fix iCloud backup greyed out?
'Hey friends, I am a regular user of iCloud's backup service. But today, I am facing an unusual error while backing up my files. My backup now button is appearing grey, so that I am unable to click on it. How to fix it?'

If you are using any iPhone model, you can save files to the cloud when connected to the network. With iCloud, you can also restore the iPhone or sync it to a different iOS device. It is an excellent way to backup data even when the iPhone is damaged or lost. While performing the iCloud backup, the option could be greyed out.

The iCloud, App Store settings, Apple ID, or iTunes on the 'Settings App' could be greyed. There are several reasons for this issue, but you can fix it. However, it is essential to understand what leads to the problem.

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Part 1. Why Is My Backup Button Greyed Out?

You might be asking - why is my backup button greyed out? What could be the problem with the device? Although there are several ways to fix the error iCloud backup greyed out, it is crucial to know why it happens.

If you have changed the password or updated it to iOS 11.1, you could experience this error. Even with this, there is no official confirmation that the update causes the problem.

1. Apple Servers Might Be Down at That Time

If Apple servers are down or there are technical difficulties, this could be a problem. Once there is an iCloud backup issue, confirm the system status first. You can do so on the official Apple website.

2. Device Not Connected to the Internet

If not connected to Wi-Fi, your backup button could also be greyed out. Besides this, you could also be having Wi-Fi, but restricted to some tasks. It makes it impossible to perform an iCloud backup.

3. iPhone With a Private Profile

When organizations give their employees iPhones, they use profiles. When one uses the phone to access official emails or download apps, a profile is installed. If you ask yourself why my backup button greyed out, it could be because of the private profile. Companies use this to supervise the iPhone and interfere with Wi-Fi or the phone's settings.

4. Restricted Network

If the network you are on is restricted, it could be another reason for the greyed out. For example, if you are on a public or company network.

Part 2. Simple Tips to Fix the Error - iCloud Backup Greyed Out

We often see users saying, why my backup button is greyed out on iTunes. It is a question when one connects the iPhone to iTunes, but they can't click on the backup button. Well, it could be due to iTunes being busy or a system glitch. Below are ways to solve this unusual error.

1. Restart iPhone

The first thing to do when the iCloud backup option is not working is to restart the iPhone. In some cases, this fixes software bugs.

2. Look for Continuous Wi-Fi Connection

During iCloud Backup, Wi-Fi connection is crucial. Make sure that you connect the iPhone to a stable network.

3. Ensure Airplane Mode Is Off

The other simple option is to turn off the airplane mode on the iPhone. Follow these simple steps to do so.

Step 1. The first thing users need to do here is going to Settings and then 'Airplane' mode.

Step 2. If it is on there, toggle it to off.

When you do this, it will be easy to connect the Apple device to a Wi-Fi network. It is necessary for iCloud backup. Allow changes